At Aktive, we are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our social sports mobile application.
When you use Aktive, we collect the following types of
information:
• Personal Information: This includes your name, email
address, phone number, date of birth, and profile photo,
which you provide when you create an account.
• Content You Share: Posts, messages, photos, videos, and
other content you upload or share.
• Activity Information: Details of your usage, such as
likes, comments, follows, and match history.
• Location Data: If enabled, we may collect and use your
location information to provide location-based
services.
• Device Information: Information about the device you
use, including IP address, device ID, and mobile operating
system.
We use your personal information for the following
purposes:
• To provide and maintain the app's features and
functionality.
• To enable you to connect with other users with similar
sports interests.
• To process your posts, messages, and other shared
content.
• To improve our services, including app performance and
user experience.
• To provide personalized recommendations, content, and
advertisements.
• To respond to your queries and provide customer support.
We do not sell your personal information to third parties.
However, we may share your information:
• With other users as part of the platform’s core
functionality (e.g., when you follow someone or share
posts).
• With service providers and partners who help us operate
the app, provide analytics, or support our advertising
efforts.
• If required by law, to comply with a legal obligation,
or in response to a valid legal request.
We use industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.
• Access and Correction: You can access and update your
personal information through your account settings.
• Deletion: You can request the deletion of your account
and associated data at any time.
• Privacy Settings: You can manage your privacy settings
in the app to control what information is shared and with
whom.
At Aktive, we are committed to creating a safe and secure environment for all users, particularly minors. We have implemented strict policies and proactive measures to prevent, detect, and respond to any form of child sexual abuse and exploitation (CSAE) on our platform. Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.
We strictly prohibit any content or behavior that
involves:
• Child sexual abuse material (CSAM)
• Grooming, exploitation, or solicitation of minors
• Any form of inappropriate or harmful interaction
involving minors
• Violations of these policies will result in immediate
action, including account suspension, reporting to
authorities, and legal consequences where applicable.
We employ advanced AI-based detection tools and human moderation to identify and remove harmful content. Our system continuously monitors user activity for potential violations.
We provide users with an easy-to-use reporting system to flag any inappropriate content or behavior. Reports are reviewed promptly, and necessary action is taken. If CSAE-related content is identified, we report it to relevant law enforcement agencies and child protection organizations.
To prevent underage users from accessing inappropriate
content:
• We require users to verify their age upon sign-up.
• We implement parental control features to allow
guardians to monitor and manage interactions.
We work with law enforcement agencies, child protection organizations, and industry coalitions to combat CSAE. We comply with legal obligations and cooperate with authorities to support investigations.
We regularly update our policies, improve our safety measures, and educate our users and moderators on recognizing and preventing CSAE-related risks.
If you encounter any concerning content or behavior on Aktive, please report it immediately through our in-app reporting feature or contact our safety team at info@aktivesports.app
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
If you have any questions or concerns about this Privacy Policy, please contact us at info@aktivesports.app